DELL Upgrade from 3Y Basic Onsite to 5Y ProSupport

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20 Sept 2024, 16:47:03
Long product name DELL Upgrade from 3Y Basic Onsite to 5Y ProSupport:

Upgrade from 3Y Basic Onsite to 5Y ProSupport

DELL Upgrade from 3Y Basic Onsite to 5Y ProSupport:

ProSupport for PCs is the right offering for all commercial businesses. Featuring 24x7 direct access to in-region engineers, next business day onsite repairs, and automated, proactive issue resolution with telemetry-driven insights, ProSupport reduces end-user downtime while freeing up IT time to focus on higher-value projects.

Solution providers and end-customers can view and manage health, application experience, and security score, plus take action across the entire fleet, log tickets, and self-dispatch parts, all from a single portal. ProSupport enables businesses to analyze usage patterns and identify opportunities to optimize end-user device strategy, maximizing productivity and employee satisfaction.

*Availability and terms of Dell Services vary by region and by-product. Contact a sales representative for details.

Short summary description DELL Upgrade from 3Y Basic Onsite to 5Y ProSupport:

DELL Upgrade from 3Y Basic Onsite to 5Y ProSupport, 5 year(s), 24x7x365

Long summary description DELL Upgrade from 3Y Basic Onsite to 5Y ProSupport:

DELL Upgrade from 3Y Basic Onsite to 5Y ProSupport. Number of years: 5 year(s), Service time (hours x days): 24x7x365

Bullet Points DELL Upgrade from 3Y Basic Onsite to 5Y ProSupport:
  • - 24x7 direct access to in-region non-scripted ProSupport engineers
  • - Hardware and software support, proactive issue resolution with telemetry-driven insights.
  • - Next business day onsite support after remote diagnosis
  • - Enable SupportAssist for fleet automated issue detection, proactive resolution and alerts
  • - Self-heal before issues occurImprove Productivity
  • - Benefit from hyperefficient resolution
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