- - 24x7 access to certified hardware and software experts
- - Collaborative support with 3rd party vendors
- - Hypervisor, Operating Environment Software and OS support
- - A consistent level of support available for Dell EMC hardware, software and solutions
- - 4 Hour Mission Critical onsite parts and labour response
3Y Basic Onsite Service – 5Y ProSupport for Enterprise with Mission Critical response
Conquer data centre complexity with unwavering support for hardware and software and a smart way to manage the mix of vendors in your environment. Dell EMC offers a single source with the expertise, know-how and capabilities to help you support your business. ProSupport offers highly trained experts around the clock and around the globe to address IT needs, minimize disruptions and maintain a high level of productivity.
Mission Critical is a rapid resolution option, giving 4 hour parts and/or labour response. Rely on Dell EMC to get you back up and running fast.
*Availability and terms of Dell EMC Services vary by region and by product. Contact a sales representative for details.
DELL Upgrade from 3Y Next Business Day to 5Y ProSupport 4H, 5 year(s), 24x7x365
DELL Upgrade from 3Y Next Business Day to 5Y ProSupport 4H. Number of years: 5 year(s), Service time (hours x days): 24x7x365